CONTACT EMBERLY
How Can We Help?
Have a question about an order, local delivery, our desserts, a collaboration, or an upcoming event? Choose the best way to reach us and we’ll respond as quickly as possible.
GET IN TOUCH
Send your message to the right place.
Using the most relevant email helps us respond to your question faster.
GENERAL INQUIRIES
Say Hello
General questions, product information, collaborations, partnerships, and media inquiries.
hello@emberlybakery.comEXISTING ORDERS
Orders & Delivery
Order status, confirmation details, delivery timing, address updates, and questions about an existing order.
orders@emberlybakery.comCUSTOMER SUPPORT
Support & Concerns
Product concerns, order issues, feedback, complaints, or help after receiving your delivery.
support@emberlybakery.comCALL OR TEXT
Speak With Us
For time-sensitive order questions or situations that are easier to discuss directly.
+1 825 785 7134BEFORE YOU CONTACT US
Emberly is an online bakery.
We currently offer local delivery only. We do not have a walk-in storefront or pickup option yet, so all orders must be placed online in advance.
Include your order number when contacting us about an existing order.
Same-day delivery may be available for orders placed early, depending on production and delivery availability.
Larger cakes, special requests, weddings, and event orders may require additional preparation time.
SEND A MESSAGE
Tell us what you need.
Complete the form and provide as much relevant information as possible. For existing orders, include your order number and the email address used at checkout.
LOCAL DELIVERY AREA
Edmonton, Sherwood Park, St. Albert, Fort Saskatchewan, Beaumont, Leduc, Spruce Grove, Stony Plain, and nearby areas.
OFFICE & EVENT ORDERS
Planning an office event, wedding, or special celebration?
For office meetings, corporate events, weddings, birthdays, private celebrations, wellness gatherings, fitness studios, client gifting, and larger dessert orders, use our dedicated Office & Event Orders page.
Tell us your event date, group size, and what you are planning. We can help with product selection, quantities, mixed flavours, individual packaging, presentation, and local delivery.
Explore Office & Event OrdersOffice meetings and corporate events
Weddings, birthdays, and private celebrations
Wellness gatherings and fitness studios
Client gifting and larger group orders